Deborah M. Bain is the Founder and Managing Director of Prism Health Advocates. She is a retired trauma nurse with 39 years of experience in healthcare. Deborah graduated from Western Connecticut State University with a Bachelor of Science in nursing. She was inducted into the National Honors Society for Nursing, Sigma Theta Tau, received the Dean’s Award for excellence, and was awarded the U.S. Air Force Leadership Award.
Deborah’s nursing career encompassed many branches of the field. She worked as a trauma nurse in a Level II Trauma Center, as the Assistant Director of Nursing at a long-term care facility, and as an IV specialist. Deborah also worked for the VNA, Hospice, and oncology. As an active ER nurse, Deborah maintained certifications in Advanced Cardiac Life Support, Pediatric Advanced Life Support, and her Trauma Nurse Certification.
Deborah was one of the founding members of Women’s Emergency Services in Litchfield County, CT, an organization devoted to helping victims of domestic violence. She created an emergency 24/7 hot line and provided safe homes (hers included) to women and their children fleeing violence. She also became a certified Foster Home in the state of CT for babies and toddlers who needed a safe situation in an emergency.
Deborah also served in her local fire department for 17 years as an EMT, firefighter and subsequently the Ambulance Chief. She helped create, fine tune and manage crisis management protocol for her local town and county, and was part of an emergency preparedness team as well as a member of a medical rapid response team.
Deborah has been a strong patient advocate throughout her lengthy career, both personally and professionally. She has always believed that it is not just about the clinical aspect of care, but the all-encompassing support of that patient and their family. She has a keen awareness, through years of experience, of how the medical system works in every aspect.
In Prism’s two years, clients across the United States, as well as Americans living abroad, have reached out for assistance with a variety of medical crisis as well as billing, coding, and insurance problems. Corporate clients rely on Prism to coordinate active participation in, and taking ownership of, one’s own healthcare needs, as well as proactively engaging with the greater care delivery ecosystem. This guarantees access to good healthcare, better utilization of benefits, and a significant decrease in costs for both the employee and the employer.
Deborah is expanding her business to assist veterans with navigating the VHA system and getting the care they need and deserve. She volunteers with several groups in an informal way. She is also frequently a guest speaker and blogger. She distributes a quarterly, informational newsletter, highlighting key medical issues in the forefront of people’s needs.