Personal/Family Services

Healthcare Advocacy and Navigation Services

  • Experienced access and efficient utilization of healthcare system
  • Diagnosis and treatment research / assistance with decision making
  • Records review and discussion
  • Prescriptions / supplements / medication review
  • Preparation for appointments / talking points and questions
  • Professional support and guidance with any healthcare needs

Billing / Coding / Insurance

  • Explanation of insurance and benefits
  • Evaluation and organization of bills/insurance claims
  • Assessment of monies owed by or to patient
  • Assistance with filing and tracking medical bills and payments
  • Negotiation of disputes, claim denials, appeals and collection
  • Medicare / Medicaid / SS Disability
Blog 3 - 7.8.17

Best In-Network Providers and Facilities

  • Identify best providers
  • Identify which isurance companies they work with
  • If no isurance, cost
  • Are they taking new patients
  • Reputation, ranking, performance, experience, specialties and FSMB rating

Price Comparisons for Tests / Procedures

  • Efficient direction to appropriate care
  • Cost transparency and comparison to lower cost
  • Identifying in-network care
  • Cost vs. benefit analysis for medically necessary out-of-network care
  • Educating about HSA, FSA, HRA, deductibles, in-network, co-pays, co-insurance

Early Identification / Prevention / Wellness

  • Wellness guidance
  • Health coaching
  • Nutrition and exercise
  • Assist with compliance of MD healthcare plan
  • Relaxation and self-care
  • Mindfullness and meditation
  • Support with nicotine addiction
Thank you for Vets

Veteran's Assistance

Prism will organize, manage and coordinate your healthcare needs including, but not limited to:

  • Guidance navigating VHA system
  • Advocate for timely, appropriate care
  • Identify support groups
  • Idenfify publications specific to individual needs


VHA:  844-698-2311
Veteran’s Crisis Line:

LGBTQI Picture 2


  • Identify providers who are skilled  and knowledgeable in gender-affirming care
  • Well trained team members who are knowledgeable about LGBTQI+ issues
  • A commitment to decreasing health advocacy disparities faced by the LGBTQI+ communities
  • Sexual assault / domestic violence advocacy
  • Support with treatment plans for infectious deseases, such as HIV and HepC

Mental Health / Addiction

  • Assess and evaluate client’s needs
  • Organize history and medical records
  • Identify and source appropriate providers / facilities / treatment plans
  • Confidential support and guidance through advocacy

Family Planning, Support and Mediation

  • Provision and explanation of paperwork for Living Wills, HC Proxy, Advanced Directives
  • Family mediation for healthcare related issues resulting in disagreements
  • Caregiver resource education and support
The diagnosis of chronic disease. Phonendoscope and vaccine with drugs. Medical concept.

Care Management for Chronic Conditions

  • Assess medical care plan
  • Support and guide for best outcome
  • Encourage compliance with all suggested regimens to include, but not limited to, medications, MD visits, PT, nutrition and exercise
Blog Pic for 7.25.17 (2)

Coordinated Post Hospitalization Care Management

  • Collaborate with interdisciplinary team
  • Patient and home advocacy assessment
  • Care plan, successful transition home, effective communication coordination with all involved
  • Manage and optimize quality provider networks for best patient care, and care coordination
  • Patient teaching
  • Ongoing advocacy and support

Identification of Nursing Homes / Rehabilitation / Assisted Living / Alzheimer Units

  • Identify best facilities
  • Perform thorough background checks
  • Assess cost
  • Assess level of care in relationship to needs

Identification of Home Health and Eldercare Services

  • Identify providers across disciplines and settings
  • Assist family caregivers
  • Care coordination with all providers and facilities
  • Ensure appropriate care involvement from ncessary professionals, such as nurses, doctors, social workers, etc.
  • Identify eldercare attorneys, as needed
  • Identify comprehensive and compastionate services as needed:  respite, reverse mortgages, advanced directives, POA, estate planning, Medicare/Medicade, senior social events

End of Life Planning

Prism Health Advocates does not provide medical care, but facilitates and supports and is not responsible for medical outcomes.

Prism will identify:

  • In-home care
  • Hospice services
  • Palliative care providers
  • Pain Management
  • Funeral homes and cremation services
  • Organ donation education and assistance
  • Religious support, as needed

Personal Concierge Advocate

Prism will organize, manage and coordinate your healthcare needs including, but not limited to:

  • Medications
  • Appointments
  • Facilitate multiple doctor co-ordination of care
  • Insurance/billing
  • Encourage compliance
  • Patient and family support
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